Simulation Based Learning

Projecting Efficacy and Use of Business Simulation Games in the Production Domain Using Technology Acceptance Models

philipp — Thu, 20 Aug 2020 15:00:54 +0000

Projecting Efficacy and Use of Business Simulation Games in the Production Domain Using Technology Acceptance Models philipp Thu, 08/20/2020 - 17:00

Abstract

Globalized markets, product complexity, and increased requirements on quality lead to growing complexity of business and manufacturing processes. Game-Based learning environments and business simulation games offer great potential to prepare employees the increasing complexity. As it is unclear who profits most from these learning environments, we did a study with 66 partici- pants on a game for conveying Production Planning and Control and Quality Management. In our research model we combined personality attributes and two common technology acceptance models to determine factors projecting perfor- mance in the game and projected later use of business simulation games in gen- eral. We found that main drivers for usage are performance expectancy and trans- fer of skill, i.e., the perceived applicability of the learned knowledge and skills for the later work. The attained performance is unrelated to the projected use. The article concludes with guidelines to increase the likelihood for the later use of business simulation games and for increasing their overall efficacy.

Brauner, P., Philipsen, R., Ziefle, M.: Projecting Efficacy and Use of Business Simulation Games in the Production Domain Using Technology Acceptance Models. In: Schlick, C. and Trzcieliński, S. (eds.) Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future. pp. 607–620. Springer International Publishing (2016).

DOI

https://doi.org/10.1007/978-3-319-41697-7_52

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Related Project(s):

Integrative Production Technology for High-Wage countries

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The Role of Human Factors in Production Networks and Quality Management

philipp — Thu, 20 Aug 2020 13:36:31 +0000

The Role of Human Factors in Production Networks and Quality Management philipp Thu, 08/20/2020 - 15:36

Abstract

Quality management in production networks is often neglected. To raise awareness for this subject, we developed an educational game in which players are responsible for managing orders and investments in quality assurance of a manufacturing company. To understand individual performance differences and playing strategy, we conducted a web-based study with 127 participants. Individual performance differences were discovered. Players who closely observe the company data and frequently modify order levels and quality investments perform significantly better. Furthermore, we found that the game model works and that the awareness towards quality assurance increases through the interaction with the game. Hence, the game is a suitable educational tool for teaching decision making in quality management.

Philipsen R., Brauner P., Stiller S., Ziefle M., Schmitt R. (2014) The Role of Human Factors in Production Networks and Quality Management. In: Nah F.FH. (eds) HCI in Business. HCIB 2014. Lecture Notes in Computer Science, vol 8527. Springer, Cham.

DOI

https://doi.org/10.1007/978-3-319-07293-7_8

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Related Project(s):

Integrative Production Technology for High-Wage countries

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A Game-based Approach to Understand Human Factors in Supply Chains and Quality Management

philipp — Thu, 20 Aug 2020 09:58:17 +0000

A Game-based Approach to Understand Human Factors in Supply Chains and Quality Management philipp Thu, 08/20/2020 - 11:58

Abstract

Quality management is an important function for viable production networks. In order to qualify decision makers to understand the fundamental principles of quality management in production networks, a game-based simulation and learning environment is developed, which can furthermore be used to understand how human factors influence the quality of decisions in complex production networks. Previous studies have shown that underlying factors must exist, which predict the players’ performance. It is currently unexplored, which factors are contributing to high performance. To deeper investigate which human factors are critical for supply chain success and to further refine the quality management game a series of studies were examined. As expected, expertise had a great impact on performance, however contrary to the expectations cognitive skills had none. The refined decision dashboard, with seamlessly integrated self-adapting visualizations on key performance indicators, had a significant positive impact on game performance. The studies suggest that the developed game is a valuable contribution for the qualification of quality managers, as the quality of decision increased.

Stiller, S., Falk, B., Philipsen, R., Brauner, P., Schmitt, R., Ziefle, M.: A Game-based Approach to Understand Human Factors in Supply Chains and Quality Management. Procedia CIRP. 20, 67–73 (2014).

DOI

https://doi.org/10.1016/j.procir.2014.05.033

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How to Train Employees, identify Task-relevant Human Factors, and Improve Software Systems with Business Simulation Games

philipp — Wed, 19 Aug 2020 10:02:07 +0000

How to Train Employees, identify Task-relevant Human Factors, and Improve Software Systems with Business Simulation Games philipp Wed, 08/19/2020 - 12:02

Abstract

In today’s globalized world, cost pressure, the demand for higher production efficiency, and growing product diversity lead to increasing complexity of manufacturing and business processes. Insufficiently understood human and social factors further increase this complexity. Game-based learning environments and business simulation games can reduce this complexity by identifying and understanding the contributing human factor. Business simulation games can be used (1) to identify and quantify human as well as social factors influencing the effectivity and efficiency, (2) to assess the aptitude of prospective employees and identify suitable training interventions, (3) to improve management and production software, and (4) to present effective, efficient, and entertaining training environments. By allowing employees to investigate cause-and-effect relationships of simulated manufacturing and business environments, they can test and understand the consequences of their actions in safe environments. In this paper, we report a practical case of a business simulation game for conveying quality management strategies. The development of the game is presented along the definition of learning objectives, the underlying System Dynamics model, and the design of the user interface. The evaluation of the game reveals that human factors relate to the simulation’s metrics. Finally, we give guidelines to design and develop game-based simulation and training environments.

Brauner, P., Ziefle, M.: How to Train Employees, identify Task-relevant Human Factors, and Improve Software Systems with Business Simulation Games. In: Dimitrov, D. and Oosthuizen, T. (eds.) Proceedings of the 6th International Conference on Competitive Manufacturing 2016 (COMA ’16). pp. 541–546. CIRP, Stellenbosch, South Africa (2016).

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Related Project(s):

Integrative Production Technology for High-Wage countries

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A Game-Based Approach to Meet the Challenges of Decision Processes in Ramp-Up Management

philipp — Wed, 19 Aug 2020 09:33:44 +0000

A Game-Based Approach to Meet the Challenges of Decision Processes in Ramp-Up Management philipp Wed, 08/19/2020 - 11:33

Abstract

Today’s production systems are complex socio-technical systems. Both technical challenges as well as the integration of human employees with their diverse abilities, wants and needs have to be considered. Due to a growing number of product variants, shorter lead times and global supply chains, the planning of production systems is getting increasingly difficult, both on the technical and on the human level. Its highly volatile and uncertain character is intensified by the growing complexity and results in shorter decision times for ramp-up management. In order to handle the increasing complexity, the humans decision makers must be adequately trained for the ramp-up period. Therefore, the influential factors and their magnitude from both, the technical and the human perspective must be identified and understood. This knowledge can help to manage the complexity of ramp-up processes, reduce the disturbances within the process, and strengthen their overall resilience against failures. For an adequate understanding of the human and technical factors that relate to ramp-up processes an experimental framework is necessary. This framework should support the identification and quantification of socio-technical factors, enabling practitioners and researchers to model suitable interventions. In this article we propose, develop, and evaluate a business simulation game that serves as such an empirical framework. The game is furthermore suitable to train managers before the ramp-up process and the achieved performance in the business simulation game may be used to evaluate a person’s suitability for the task and to identify individual training potential.

1. Brauner, P., Philipsen, R., Fels, A., Fuhrmann, M., Ngo, H., Stiller, S., Schmitt, R., Ziefle, M.: A Game-Based Approach to Meet the Challenges of Decision Processes in Ramp-Up Management. Quality Management. Journal 23, 55–69 (2016).

DOI

https://doi.org/10.1080/10686967.2016.11918462

Human Factors in Supply Chain Management – Decision Making in Complex Logistic Scenarios

philipp — Mon, 17 Aug 2020 11:43:18 +0000

Human Factors in Supply Chain Management – Decision Making in Complex Logistic Scenarios philipp Mon, 08/17/2020 - 13:43

Abstract

Human behavior in supply chains is insufficiently explored. Wrong decisions by decision makers leads to insufficient behavior and lower performance not only for the decision maker, but also for other stakeholders along the supply chain. In order to study the complex decision situation, we developed a supply chain game in which we studied experimentally the decisions of different stakeholder within the chain. 121 participants took part in a web-based supply chain game. We investigated the effects of gender, personality and technical competency on the performance within the supply chain. Also, learnability and the effect of presence of point-of-sale data are investigated. Performance depended on the position within the chain and fluctuating stock levels were observed in form of the bullwhip effect. Furthermore, we found that risk taking had an impact on the performance and that the performance improved after the first round of the game.

Brauner, P., Runge, S., Groten, M., Schuh, G., Ziefle, M.: Human Factors in Supply Chain Management – Decision Making in Complex Logistic Scenarios. In: Yamamoto, S. (ed.) Proceedings of the 15th HCI International 2013, Part III, LNCS 8018. pp. 423–432. Springer-Verlag Berlin Heidelberg, Germany, Las Vegas, Nevada, USA (2013).

DOI

https://doi.org/10.1007/978-3-642-39226-9_46

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Related Project(s):

Integrative Production Technology for High-Wage countries

Internet of Production (IoP)

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Simulating LEGO Mindstorm Robots to Facilitate Teaching Computer Programming to School Students

philipp — Mon, 17 Aug 2020 11:05:17 +0000

Simulating LEGO Mindstorm Robots to Facilitate Teaching Computer Programming to School Students philipp Mon, 08/17/2020 - 13:05

Abstract

Programmable robots like Lego Mindstorms have proven to be an effective mediator to teach computer programming to school children. Therefore several projects that aim at increasing the interest in computer programming and computer science in general use robots as a cornerstone in their course concepts. Handing out robotic kits to the school students who have participated in the courses is not feasible, thus the learning content cannot be repeated and enhanced at home. We developed a flexible multi-user simulation environment for LEGO Mindstorms NXT robots which is closely integrated into our pedagogical teaching scenarios. User tests show that this environment can be successfully used to increase the long-term outreach of our courses. © 2011 Springer-Verlag Berlin Heidelberg.

Kammer, T., Brauner, P., Leonhardt, T., Schroeder, U.: Simulating LEGO Mindstorm Robots to Facilitate Teaching Computer Programming to School Students. In: Delgado Kloos, C. (ed.) Proceedings of the 6th European Conference on Technology Enhanced Learning (EC-TEL 2011), LNCS 6964. pp. 196–209. Springer Cham.

DOI

https://doi.org/10.1007/978-3-642-23985-4_16

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Related Project(s):

Didactical approaches to raise interest in STEM & G&D computer science curriculum

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Explore Systems Thinking with Loopy!

philipp — Tue, 27 Feb 2018 17:15:55 +0000

Explore Systems Thinking with Loopy! philipp Tue, 02/27/2018 - 18:15

Evolution of Trust

philipp — Sun, 17 Sep 2017 16:32:43 +0000

Evolution of Trust philipp Sun, 09/17/2017 - 18:32

The many Faces of (digital) game-based Learning in Manufacturing and Business (talk at COMA 2016)

philipp — Thu, 04 Feb 2016 10:06:00 +0000

The many Faces of (digital) game-based Learning in Manufacturing and Business (talk at COMA 2016) philipp Thu, 02/04/2016 - 11:06