Human Factors in Supply Chain Management – Decision Making in Complex Logistic Scenarios

philipp — Mon, 17 Aug 2020 11:43:18 +0000

Human Factors in Supply Chain Management – Decision Making in Complex Logistic Scenarios philipp Mon, 08/17/2020 - 13:43

Abstract

Human behavior in supply chains is insufficiently explored. Wrong decisions by decision makers leads to insufficient behavior and lower performance not only for the decision maker, but also for other stakeholders along the supply chain. In order to study the complex decision situation, we developed a supply chain game in which we studied experimentally the decisions of different stakeholder within the chain. 121 participants took part in a web-based supply chain game. We investigated the effects of gender, personality and technical competency on the performance within the supply chain. Also, learnability and the effect of presence of point-of-sale data are investigated. Performance depended on the position within the chain and fluctuating stock levels were observed in form of the bullwhip effect. Furthermore, we found that risk taking had an impact on the performance and that the performance improved after the first round of the game.

Brauner, P., Runge, S., Groten, M., Schuh, G., Ziefle, M.: Human Factors in Supply Chain Management – Decision Making in Complex Logistic Scenarios. In: Yamamoto, S. (ed.) Proceedings of the 15th HCI International 2013, Part III, LNCS 8018. pp. 423–432. Springer-Verlag Berlin Heidelberg, Germany, Las Vegas, Nevada, USA (2013).

DOI

https://doi.org/10.1007/978-3-642-39226-9_46

Industry 4.0

Human Factors in Supply Chain Management – Decision Making in Complex Logistic Scenarios

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